Best-In Class
Loan Servicing
Any great team is powered by great tools to better serve their customers. Our CRM, Borrower Portal, Omnichannel Communication and Debt Repayment tools to reduce customer service calls. Miren also supports CDFI TLR and New Markets Tax Credit Program reporting.
Our solution is out-of-box and offers a white-labelled, sleek experience for your borrowers.
Servicing Features Your Team Needs
Borrower Portal
Give your borrowers control and reduce customer service requests with our out-of-the-box solution. Miren's Borrow Portal offer self-service features that will delight your team and clients.
Payments Ledger
Track payments, view up-to-date amortization tables, and make bulk changes with our features. Keep your entire team up to date with the progress of your clients and understand what accounts require attention.
Built-In CRM
Seamlessly, maintain client records alongside recent interactions, previous loan applications, and current outstanding loans. Empower your team to provide the best service by staying in the know with each client.
Portfolio Management
Access simple dashboard and download reports that will enable you to understand the performance and risk in your portfolio in real-time. Miren makes a macro view of your portfolio easy, quick and simple!
CRA & Funder Reporting
Are you a CDFI or New Markets Tax Credits Program participant? Do you need to report demographic or outcome data to funders? We make these reports easy to create with our CRM and LMI census tract mapping.
Debt Repayment
Our mobile application provides real-time updates and payment reminders so your clients stay on top of payments. Meet your clients where they are and reduce customer service inquiries on balance amounts or payment dates.